At Shopwiteaze, we strive to make your shopping experience as convenient as possible with our reliable delivery services.

Order Placement

1. Orders can be placed 24/7 through our website.
2. Ensure all personal and delivery information is accurate before submitting your order.

Order Processing and Delivery

1.  Next Day Delivery: Orders placed between Monday and Thursday before 12 PM will be processed and delivered the next day.
2.  Thursday Orders: Orders placed after 12 PM (cut-off) on Thursday will be processed and delivered the next Monday.
3.  Special Weekend Delivery: Weekend delivery is available at an additional cost. Please contact us to arrange this service and enquire about the fees.
4.  Please note that bad weather or other events beyond our control may cause delays or cancellations. If this happens, we will contact you as soon as possible to reschedule your delivery.

Payment Methods

We accept all major credit and debit cards, as well as online payment services. Payment must be made at the time of order placement.

Order Confirmation

After placing your order, you will receive a confirmation email. Review the email carefully and contact us immediately if there are any errors.

Cancellations and Modifications

You can cancel or modify your order within one hour of placing it. Contact our customer service team immediately to request changes or cancellations.

Returns and Refunds

1. If you’re not satisfied with your purchase, you can return it within 7 days of receipt. Items must be returned in their original condition and packaging. For more detailed information, please check out our Return and Refund Policy.
2. If you experience any issues with your delivery or have special requests, please contact our customer service team. We’re here to help ensure your order arrives safely and on time.