At Shopwiteaze, your satisfaction is our top priority. We understand that sometimes purchases may not meet your expectations. Our Return Policy is designed to provide you with a hassle-free experience when returning items.

1. Eligibility for Returns

You can return items within 7 days of receipt. To ensure a smooth return process, please keep your purchase receipt or proof of purchase handy.

To be eligible for a return, the items must be:

Unused: Items should not have been used.

In original packaging: All items must be returned in their original packaging, including any tags and labels that came with the product.

In Original Condition: Items must be in the same condition as when you received them, without any signs of damage.

Non-Returnable Items: Certain items are non-returnable for health and safety reasons, including:

- Perishable goods (e.g., food items)

- Opened items (e.g., beauty products)

- Products purchased on sale or clearance

2. How to Initiate a Return

- To start a return, please contact our customer service team with your order details, including your order number, the item you wish to return, and the reason for the return.

- Our customer service team will provide you with detailed instructions on how to return the item.

- Please note that you are responsible for the cost of return shipping unless the item was damaged, defective, or incorrect.

3. Exchanges

- If you received a defective or incorrect item, we will replace it at no additional cost. Contact our customer service team to arrange an exchange.

4. Contact Us

For any questions or assistance regarding returns, please reach out to our customer service team. 

Email: shopwiteaze@gmail.com

Phone Number: +44 7494 697451