At Shopwiteaze, we want you to be completely satisfied with your purchase. If you are not happy with your order, our Refund Policy outlines how you can receive a refund.

How Refunds are Processed

- Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria.

- We will notify you of the approval or rejection of your refund via email.

- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Special Circumstances

- In certain cases, if the refund is denied, we will provide you with a reason and may offer the option of an exchange instead.

- If you have any questions about your refund status or if you believe your refund should have been approved, please reach out to our customer service team for assistance.

Contact Us

For questions or assistance regarding refunds, please do not hesitate to contact our customer service team. We are committed to helping you resolve any issues. 

Email: shopwiteaze@gmail.com

Phone Number: +44 7494 697451